Purchase not in my account

I purchased a book almost 2 weeks ago. It never gave me an option to download and it’s not in my account when I log in. I have tried to contact the book patch multiple ways and I am beginning to think this is scam. I need a representing from the book patch to contact me.

2 people have this problem

has this been resolved for you yet?

No this was never resolved. But waiting months for someone to respond is also unexceptionable.

my ticket was closed because i didn't respond for 3 days.......over a holiday weekend. so i have started leaving negative reviews and am waiting for further response......the receipt of the 'refund' they sent me never showed up in our account and i am now over $250 in debt to them.....very disappointing, used Barnes & Nobel Print service, way cheaper and quicker.....plus it actually works.

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