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Knowledge base
General
Ebooks
24
Can I use the ISBN I purchased for my paper book for my eBook?
Add eBook To Bookstore
Cancel eBook Order
Change eBook Retail Price
Only For AuthorsDownload Current eBook File
View all 24
Bookstore Questions
9
Add Book to Bookstore
Remove Book from Bookstore
Add / Edit Synopsis
How can I get my pen name to show up in the bookstore instead of my real name?
Edit Categories
View all 9
FAQ
15
Can I write my book somewhere else and just use your printing services?
Who is behind TheBookPatch?
Why is TheBookPatch the best POD and self-publishing outlet?
Why does the site keep asking me to install Silverlight on my Mac even after I have already installed it?
What other types of things can TheBookPatch be used for?
View all 15
How to
15
Download Cover Template Page
How to use our Digital POD system Step-by-step
Print A Book From A PDF
Change Your Password
Clear The Cache in a Web Browser
View all 15
Privacy and Security
4
Who can read/view my work?
Where do you store all TheBookPatch material?
Is my personal information private and secure on TheBookPatch?
Can anyone search for my book(s) on Google, or any other search engine?
orders
3
What is your turnaround time?
I can print just one book? Really?
Cant Place Order Card Declined
How To Use Our Digital Printing System
Getting Started
3
Getting Started – IMPORTANT considerations
Which do I select? B/W or color press?
Author Blurb Character Count
Formatting your book and creating your Cover
30
Update Book Cover
Update Uploaded Text
Creating a PDF From Adobe InDesign
Creating a PDF in Reverse Order From Adobe InDesign
Recommended image resolution (DPI)
View all 30
Orders, Cancellations, and Shipping
Shipping
8
What shipping methods do you use?
Shipping Options?
How long does it take for delivery?
Changing Shipping Method
Changing Order Quantity
View all 8
Payments, Credits and Refunds
3
What payment methods do you accept?
It appears I was charged twice for the same order
What is the "Handling Charge" that appears on my invoice?
Cancellations
5
How to Cancel an Order
I Made Changes After I Ordered. Will the Changes Show Up?
I placed an order yesterday can I cancel my order today?
How do I cancel an ebook order?
Making Changes to File After You Order
Author profits, Retail and Wholesale orders
Profit payments for Authors
7
Profit Payments
Calculate Author Profits
Update Email Address
Update Profit Check Address
Why haven't I received my profit check
View all 7
Retail and Wholesale pricing
11
Cost to print?
Hidden fees? Set-up fees? Royalty fees? Hidden costs?
My book's retail price has a slash through it in the bookstore, how do I get rid of that?
Why does the bookstore show the wholesale price? Does everyone see this?
Edit Retail Price - No ISBN on Cover
View all 11
Printing Options
Types of Paper, Binding and Cover Options
8
What type of bindings do you offer?
What is a perfect bound book?
Will I get a proof copy before you print my book?
I want to print a daily journal, or diary, what binding should I select?
What is my book stock and cover?
View all 8
ISBN
18
Add ISBN Barcode to Cover
Check ISBN Status
What is an ISBN?
Does the ISBN-13 have any meaning imbedded in the numbers?
Do I need an ISBN to sell my book in TheBookPatch.com bookstore?
View all 18
Converting your Files
7
Convert Apple Pages To PDF
Creating a PDF From Microsoft PowerPoint 2007
Convert Word 2007 To PDF
Convert Word 2010 To PDF
Convert Microsoft Word 97 - 2003 To PDF
View all 7
Page count
page count
1
Determining page count.
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